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#LICENSE CHECKOUT TIMED OUT AUTOCAD 2020 MAC REGISTRATION#
#LICENSE CHECKOUT TIMED OUT AUTOCAD 2020 MAC SOFTWARE#
#LICENSE CHECKOUT TIMED OUT AUTOCAD 2020 MAC LICENSE#

The Autodesk licensing system loads AdlmIntRes.xml It’s not rocket science, but here’s a little application of the scientific method to technical support. If ProductInformation.pit is missing, or corrupted, then everything stops working. Every Autodesk product must be registered in that pit file. ProductInformation.pit is an all-important file used by the licensing infrastructure. Process Monitor confirmed that the ProductInformation.pit file was missing:

On Windows, look in %LOCALAPPDATA%\Autodesk\Logs.

TIP All these log files are in the Temp folder.

The clm log did have this: JsProductLicenseFact.loadSelectedProductInfoKey - Unable to get selected product key due to unknown problem.

#LICENSE CHECKOUT TIMED OUT AUTOCAD 2020 MAC LICENSE#

Sometimes you’d see the splash screen, but then that would just disappear.ĮRROR: checkoutLicense: Failed to authorize license In this case, Maya 2019 would silently fail at startup. One of the strange thing about supporting Arnold at Autodesk is that you have to be a guru-level licensing expert on Autodesk licensing (not RLM, but Autodesk licensing). Help, h Shows a list of commands or help for one command List List all products registered with licensing components Requires admin rightsĭeregister Deregister product from the licensing components. Register Register product with the licensing components.

#LICENSE CHECKOUT TIMED OUT AUTOCAD 2020 MAC REGISTRATION#

Here’s the help for the register command: C:\Users\blairs>"C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" -help registerĪdskLicensingInstHelper - Manage products registration with Autodesk LicensingĪdskLicensingInstHelper.exe command

/Library/Application Support/Autodesk/Adlm/.config/ProductInformation.pit.

C:\ProgramData\Autodesk\Adlm\ProductInformation.pit.

/var/opt/Autodesk/Adlm/.config/ProductInformation.pit.

The ProductInformation.pit file is located here: In addition to registering Arnold in the global ProductInformation.pit file used by all Autodesk products, AdskLicensingInstHelper also registers Arnold with the Autodesk licensing service (that’s for single-user licensing). Or "C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" register -pk C0PN1 -pv 2022.0.0.F -lm NETWORK -cf "C:\Program Files\Autodesk\Arnold\maya2022-5.0.0.2\license\ArnoldConfig.pit" Note AdskLicensingInstHelper requires that the Autodesk Licensing Service is installed and running on the machine.įor example: sudo /opt/Autodesk/AdskLicensing/Current/helper/AdskLicensingInstHelper register -pk C0PL1 -pv 2020.0.0.F -lm NETWORK -cf /opt/Autodesk/arnold/maya2019-4.2.0/license/ArnoldConfig.pit The pitreg utility was removed in Arnold 5.3

#LICENSE CHECKOUT TIMED OUT AUTOCAD 2020 MAC SOFTWARE#

With Arnold 5.3 and later, you use the AdskLicensingInstHelper tool (all Autodesk software now uses AdskLicensingInstHelper). If you get this error, it means that Arnold is not registered in the Autodesk product information file. set QT_QPA_PLATFORM_PLUGIN_PATH=C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\AdskLicensingAgent\platforms The solution? Set QT_QPA_PLATFORM_PLUGIN_PATH to point to the AdskLicensingAgent\platforms folder. Using Process Monitor, I saw (as expected) that the problem was that the AdskLicensingAgent was loading Qt platform plugins from Houdini: Ġ0:00:31 153MB WARNING | rendering with watermarks because of failed authorization:Ġ0:00:31 153MB | timeout before callback was called Reinstalling the application may fix this problem.Īvailable platform plugins are: minimal, offscreen, webgl, windows.Īfter AdskLicensingAgent crashed, the render would continue, but license authorization would fail: 00:00:00 148MB | authorizing with license manager: user. This application failed to start because no Qt platform plugin could be initialized.

In this case, a Houdini command-line render with Arnold (HtoA) failed because the AdskLicensingAgent failed to start. Or, “things that happen when you use single-user licensing on a render node” 😉